FLEXIBLE
SAP
®
Application SUPPORT
Reliable
and
flexible
support
for
SAP
Application
Management.
Managed Application
Support
Services
for
your SAP
®
Environment
TotalAccess delivers functional and technical managed services for your SAP® environment.
TotalAccess provides the flexibility you need to confidently support your ongoing business requirements and digital transformation journey. GROM offers onshore, nearshore, and offshore models.
Our model includes:
- Access to On-Demand Platinum Expertise
- Scalable Support Models
- Dedicated Delivery Management
- Resource Continuity
Reliable and Scalable Application Support
Service Offerings
Trademarked, Gartner-award winning managedÂ
SAP
®
 service
SAP
®
ON-DEMAND
QUICK AND RELIABLE PLATINUM SUPPORT
-
REad
More
SAP
®
ON-DEMAND
On-demand provides optimal flexibility and the ability to rapidly scale support capacity with our platinum-level and senior level onshore SAP® experts, in response to customer requirements. We provide a pay-as-you-go model, and for customers seeking spend predictability, we offer block of hours or monthly fixed fee pricing that includes volume discounts.
SAP
®
APPLICATION
MANAGEMENT SUPPORT
DEDICATED SAP® PLATINUM SUPPORT
-
REad
More
SAP
®
APPLICATION
MANAGEMENT SUPPORT
GROM offers dedicated Application Support services to support functional and technical domains on a fixed capacity basis. This service can be integrated with our on-demand support capabilities to create a unified support platform tailored for predictability, business continuity, and continuous improvement. Pricing can be fixed fee or by the hour.
MANAGED SAP
BASIS/HANA
®
SUPPORT
SUPPORT FOR ON-PREMISE, HYBRID AND CLOUD INFRASTRUCTURE
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REad
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MANAGED SAP
BASIS/HANA
®
SUPPORT
Robust support delivered remotely with 24/7 availability for a disruption-free operation.
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The Benefits Of Working With Grom:
Rapid scalability of technical and functional expertise
Best Practice Solutions to Maximize Your Business Outcome
Comprehensive service to supportÂ
SAP
®Â
on-premise
and cloud solutions
Fully-dedicated Service Delivery Management
Solution Delivery Tailored to Your Needs
Access to GROM’s trusted knowledge base
Rapid scalability of technical and functional expertise
Best Practice Solutions to Maximize Your Business Outcome
Comprehensive service to supportÂ
SAP
®Â
on-premise
and cloud solutions
Fully-dedicated Service Delivery Management
Solution Delivery Tailored to Your Needs
Access to GROM’s trusted knowledge base
Value Proposition
TotalAccess Application Management is delivered through our Gartner Award-winning TotalAccess Support. Our comprehensive SAP® support model is designed to provide continuous improvement, minimize disruption, and ensure the optimal use of your SAP® environment.