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SAP® CRM

Front-office crm capabilities, marketing automation, and back-end erp functionalities all intertwined to boost customer experience and e-commerce.

WE NEED SAP® CRM IN OUR BUSINESS

WE NEED SAP® CRM IN OUR BUSINESS

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INTRODUCTION

Customer Experience is becoming an increasingly determining factor in where a customer decides to take their business. The demand is high for personalized buying experiences and engagement models tailored to their business demands and goals.

SAP’s customer experience suite which brings together customer data, machine learning, and microservices to power intelligent customer engagement, in real-time. C/4HANA integrates information from across your entire organization including sales, marketing, and service, create a singular hub for customer data to be processed. Your SAP® CRM solution can help with:  

SAP S/4HANA Overview Image

YOUR SAP® CRM SOLUTION

CAN HELP WITH:

MARKETING​

Analyze data-dri ven customer profiles and create in-the-moment marketing experiences

CUSTOMER DATA CLOUD

Convert unknown visitors and earn trust by engaging with them on devices and channels.

SALES CLOUD

Build a healthier sales pipeline and optimize margins and accelerating productivity by highlighting upsell and cross-sell opportunities.

COMMERCE CLOUD

Simplify and enhance the online customer buying experience for B2B and drive omnichannel capabilities.

SERVICE CLOUD

Provide end-to-end and easy-to-access customer service and field service.

HOW GROM CAN HELP YOU

GROM collaborates with your business to determine how your SAP CRM solution can be leveraged to improve business processes and discover opportunities to improve decision-making. 

Our engagement model is designed to satisfy organizational, customer, and market demands while optimizing value and performance. As a Value-Added Reseller of SAP® Solutions, GROM will help you:

  • Align your business requirements to the appropriate solution
  • EVALUATE ALTERNATIVES AND PROPOSE SOLUTIONS TO
    OVERCOME EXISTING BUSINESS LIMITATIONS
  • DEMONSTRATE THE FUNCTIONALITY OF PROPOSED SOLUTIONS
  • DEFINE PROJECT GOALS, BUSINESS CASE AND RETURN ON INVESTMENT
Strategic Advisory Services Service Image

VALUE PROPOSITION

GROM is an SAP® Gold Partner and software solutions reseller providing full-suite SAP® and industry solutions, fully implemented, supported, and co-innovated.

SAP® EXPERTISE

Our experience with SAP® began in 1988, making GROM one of the first SAP® partners in the United States. In 2012, we were recognized as Gartner’s Cool Vendor for our TotalAccess Application Service.   With a history of growth and innovation, we have successfully partnered with over 600 Fortune 2000 clients earning SAP’s Gold Partner credential. 

We want to Improve our Customer’s Experience

SCHEDULE A MEETING

Fill in your details and we’ll get back to you in no time.

SCHEDULE A MEETING

Fill in your details and we’ll get back to you in no time.